Frequently Asked Questions

FAQ #1: If I vacuum frequently, why is it still necessary to have my carpets shampooed?

Vacuuming is an important part of maintaining the carpeted surfaces of your home. However, it's important to understand that soil is either dry or oily. While dry soil can be lifted with a vacuum, oil cannot. That's why hot water extraction is necessary.

FAQ #2: How do I know when it's time to have my carpets shampooed?

The general rule is that they should be done about once a year. However, if they are sticky, discolored, or release large amounts of dust, they should be done sooner.